FAQ

🛍️ Orders & Payments

Q: How do I place an order?
A: Simply choose your product, select the size and color, click “Add to Cart,” and proceed to checkout.

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, and other secure payment options.

🚚 Shipping

Q: Where do you ship from?
A: All orders are shipped from our EU warehouse for faster delivery across Europe.

Q: How long does delivery take?
A:
Order processing time: 3–4 business days for order verification and preparation.

Shipping time after processing:
– Netherlands: 1–3 business days
– Germany, France, Belgium: 2–5 business days
– Other EU countries: 3–7 business days

🔁 Returns & Exchanges

Q: Can I return a product?
A: Yes. You can return items within 14 days of delivery, as long as they are unused and in their original packaging with tags.

Q: How do I start a return?
A: Contact us via our Contact Page or email us at angelovvv17@gmail.com and we’ll help you out.

📧 Contact & Support

Q: How can I reach you?
A: You can use our Contact Page or send us an email at angelovvv17@gmail.com. We'll get back to you as soon as possible.